Thank you for choosing Alpha Surgicals for your surgical instrument needs. We are committed to providing you with a seamless shopping experience, ensuring that your products reach you safely and efficiently.
Shipping Policy:
- Processing Time: We strive to process and dispatch your order within 2-3 business days from the date of purchase.
- Shipping Partners: Alpha Surgicals collaborates with reliable shipping partners to deliver your surgical instruments securely. You can track your order in real-time using the provided tracking number.
- Shipping Time: Our shipping process is designed to ensure that you receive your order in a timely manner. The estimated delivery time spans from a minimum of 2 business days to a maximum of 10 business days. In the rare event that your product does not reach you within this timeframe, we kindly request you to reach out to us promptly.
- Should you encounter any delivery-related concerns, please contact our dedicated customer support team at help@alphasurgicals.com. Alternatively, you can visit our ‘Contact Us‘ page to initiate communication. Rest assured, we are committed to resolving any issues you may face and, if necessary, will promptly process a refund. Your satisfaction is our priority at Alpha Surgicals.
- Shipping Rates: Enjoy competitive and transparent shipping rates based on your location. We offer affordable shipping options without compromising on the safety of your products.
- International Shipping: At Alpha Surgicals, we appreciate your interest in our high-quality surgical instruments. However, please note that we currently do not offer global shipping. Our services are limited to specific regions, and we apologize for any inconvenience this may cause. For shipping availability and further assistance, please reach out to our customer support team at shop@alphasurgicals.com. Thank you for your understanding.
Delivery Information:
- Estimated Delivery Times: The estimated delivery time for your order depends on your location. Typically, deliveries within india take upto 7 days, while international deliveries may take longer.
- Delivery Confirmation: Once your order is successfully delivered, you will receive a confirmation email. Please ensure that the shipping address provided is accurate to avoid any delivery issues.
Return and Exchange Policy:
Due to the nature of our products (surgical instruments), we do not offer returns or exchanges unless the items are damaged or defective upon arrival. If you encounter any issues with your order, please contact our customer support team at help@alphasurgicals.com within 2 days of receiving your order.
Thank you for choosing Alpha Surgicals. We look forward to serving you with precision and excellence in every surgical instrument you purchase.
For any further inquiries, feel free to contact our customer support at help@alphasurgicals.com.