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Cart - FAQ
Can I modify or cancel my order after it has been placed?
Unfortunately, once an order is confirmed and processed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.
Is it safe to use my credit card on your website?
Absolutely. We prioritize the security of your information. Our website uses industry-standard encryption to ensure the confidentiality and integrity of your credit card details during the payment process.
Can I change the shipping address after placing my order?
We are unable to alter the mailing address after the transaction has been finalized in order to protect the security of your purchase. Before finalizing your transaction, do verify your shipping details again.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Select your preferred method during the checkout process.
What should I do if I receive a damaged or incorrect item?
For any inconvenience, we sincerely regret. Kindly get in touch with our customer service staff right once and include your order number and the specifics of the problem. In order to make sure you receive the right items in perfect condition, we will act quickly to fix the issue.
What should I do if my order is delayed?
Our goal is to fulfill your purchases on schedule. If there are any unforeseen delays with your order, please get in touch with our customer service department. We'll look into the matter and update you on the progress of your shipment.

Alpha Surgicals - contact us
Please feel free to contact us with any questions you may have. You may reach us directly by email at help@alphasurgicals.com or shop@alphasurgicals.com for questions about shopping.